Shipping Policy

Thank you for visiting and shopping at porterluxe.com. We ship all of our orders via our preferred carrier, UPS however we may opt to use USPS/UPS/FedEx/DHL to get orders delivered as fast as possible to our customers. You will receive an email update with your tracking number once your order has shipped.

Processing and Delivery Times

All orders are processed within 24-48H of purchase. Standard shipping typically takes between 2-8 business days, for destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number to track your order via our carrier of choice. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.

Customs Fees and Import Taxes

Porter Luxe is not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).

Contact Us

If you have any questions or concerns regarding your order, feel free to contact us @ porterluxe7@gmail.com.